Pre-booking communication has become very important and it’s one of the biggest factors for guests to book or not, taking into consideration the time they take to reply to your questions can determine if they go with you or not.
We know it’s not possible to always respond quickly, in that case that’s where hiring a manager can come in handy.
There is no exact response, it will vary but some guests can wait up to a day while others just a few hours for a response (depending on how fast they need to book), before going with somebody else.
We know that not everybody can hire an expert to handle their bookings or inquiries but this can help you prepare, in case you want to do it on your own, and have notifications on or be on alert for any question you might get, since it can help you land a booking if you respond fast. Something as simple as a quick response will increment your possibilities of a booking!
